Patients & Visitors
Current Visitor Guidelines
Lake Norman Regional Medical Center complies with NC Senate Bill 191, “The No Patient Left Alone Act,” that states that hospitals “shall permit patients to receive visitors to the fullest extent permitted under any applicable rules, regulations, or guidelines adopted by either the Centers for Medicare and Medicaid Services (CMS) or the Centers for Disease Control and Prevention (CDC) or any federal law.” At no time will Lake Norman Regional Medical Center restrict visitation to less than one (1) visitor per patient unless the patient has a diagnosis that would put the health and safety of visitors and others at risk, or unless otherwise directed by other laws/guidelines from governing bodies.
Visitor Guidelines
To help maintain the safety of our patients and healthcare team members, visitor guidelines are continually evaluated and may be subject to change based on current safety protocols.
All Visitors:
- Hospital visiting hours are from 8 a.m. to 8 p.m. Visitation outside of these hours will be considered only in compassionate care or end-of-life situations.
- Be in good health.
- Free from fever, cough, respiratory illness and any symptoms of COVID-19.
- Self-screen upon arrival.
- Visitors must wear a face covering at all times while inside all hospital facilities, including children ages 2 and older.
- Visitors must follow all social distancing and safety guidance, including handwashing.
COVID-19 Positive Patients:
- One (1) visitor per day may visit patients currently isolated for COVID-19.
- Additional visitors may be allowed for end-of-life situations or otherwise approved compassionate care visits.
- Approved visitors must wear appropriate PPE: gown, gloves and surgical mask.
- To learn more about compassionate care visits, please contact the patient's nurse.
Emergency Department:
- 2 visitors per patient at a time, at any time of day.
- 2 parents or guardians are allowed if patients are under 18.
- Visitors must follow the same procedures as all others, including wearing a mask and self-screening.
Critical Care:
- Visitors must be 12 or older. Exceptions may be made in certain circumstances. Please speak with your loved one's nurse to learn more.
- 2 visitors per patient at a time, during visitation hours, except for changes in patient condition and/or end-of life situations.
- Visitors must follow the same procedures as all others, including wearing a mask and self-screening.
Stork’s Landing Maternity Center:
- There are no limits on visitors in regards to age or numbers unless a visitor exhibits signs of a communicable disease or the patient requests no visitation or limited visitation.
Outpatient Services including Same Day/Outpatient Surgery, Endoscopy, Imaging, Infusion
- Visitors must follow all general visitation requirements.
Chaplaincy:
- Clergy wishing to visit a patient may do so as long as they comply with all other visitation procedures, including properly wearing a mask and abiding by social distancing guidelines.
Due to the changing nature of COVID-19’s presence in our area, this policy may be revised accordingly in response to circumstances.
We appreciate the community’s understanding and compliance.
*Effective May 11, 2022
At Lake Norman Regional Medical Center, we understand that coming to the hospital as a patient or as a loved one's support person can be a difficult, often overwhelming experience. Whether you’re preparing for a hospital stay or stopping by to see friends and family, knowing where to go and what to bring will help make your visit less stressful. To make your experience easier, we want to provide you with helpful information you may need to plan your visit, such as what to expect, parking instructions, transportation and more.